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Development of a Communication-and-Collaboration-Social-Media-Based Mobile Support System for Home-Based Care in
Yi-Ru Chiu1, Yu-Chun Wang2, Ting-Yi Li1
1Institute of Biomedical Informatics, National Yang-Ming Chiao-Tung University.
Studies in Health Technology and Informatics
|August 8, 2025
Summary
This study presents a digital healthcare platform improving care coordination for the aging population. It significantly reduces case handling time and follow-up visit durations, enhancing documentation accuracy.
Area of Science:
- Digital health
- Healthcare innovation
- Geriatric care
Background:
- Growing global aging population necessitates advanced healthcare solutions.
- Existing systems face challenges like information silos, poor collaboration, and care discontinuity.
- Need for integrated platforms to manage complex patient needs.
Purpose of the Study:
- Introduce a novel digital healthcare platform.
- Address challenges in care coordination for aging populations.
- Improve communication and efficiency across care settings.
Main Methods:
- Platform integrates real-time data monitoring and proactive health data collection.
- Utilizes intelligent tiered notifications for enhanced communication.
- Demonstrates adaptability in long-term care, Hospital-at-Home (HaH), and dementia care settings.
Main Results:
- Reduced case handling time by 73.8%.
- Decreased follow-up visit durations by 60%.
- Enhanced documentation accuracy, supporting the AMIA 25x5 initiative.
Conclusions:
- The digital platform effectively improves healthcare efficiency and communication.
- Demonstrated success in diverse care environments, including home-based and long-term care.
- Future potential includes AI integration for enhanced clinical decision support.
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