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Connecting to Meaning and Purpose Through Mission and Values Alignment
Donna Romano1, Vanessa Nicholas-Schmidt2, Natalie Weiser3
1Mission and Values Manager Unity Health Toronto - St. Michael's Hospital Adjunct Lecturer Lawrence S. Bloomberg Faculty of Nursing University of Toronto Practice-Based Researcher (Status-Only) Li Ka Shing Knowledge Institute Unity Health Toronto - St. Michael's Hospital Toronto, ON.
A pilot program integrated organizational mission and values into healthcare work, enhancing staff engagement and retention. This initiative supports leaders in fostering a positive work environment and mission-driven care delivery.
Area of Science:
- Healthcare Management
- Organizational Psychology
- Leadership Studies
Background:
- Healthcare organizations increasingly focus on aligning staff actions with core mission and values.
- Nurse leaders play a crucial role in driving cultural initiatives within healthcare settings.
- Effective integration of mission and values can impact staff satisfaction and patient care outcomes.
Purpose of the Study:
- To describe the development, implementation, and evaluation of a mission and values pilot program in a healthcare network.
- To support healthcare staff, physicians, and volunteers in understanding and applying organizational mission and values.
- To explore the benefits of integrating mission and values for healthcare leaders and the workforce.
Main Methods:
- Pilot program implementation across a healthcare network.
- Co-leadership by a nurse healthcare leader.
- Program development, implementation, and evaluation framework.
Main Results:
- The program facilitated learning and incorporation of mission and values into daily work and patient care.
- Integration of mission and values demonstrated benefits for workplace interactions.
- Insights were gained for healthcare leaders on fostering joy in work and improving retention.
Conclusions:
- Mission and values programs are effective in aligning healthcare workforce actions with organizational goals.
- Such initiatives can enhance employee engagement, job satisfaction, and retention.
- Healthcare leaders can leverage these programs to cultivate a mission-driven culture and improve care provision.
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