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Resilience and Burnout Among Healthcare Staff During COVID-19: Lessons for Pandemic Preparedness
Daniela Bellicoso1,2, Teresa J Valenzano1,2,3, Cecilia Santiago1,2,4
1Professional Practice, Unity Health Toronto, Toronto, ON M5B 1W8, Canada.
Healthcare (Basel, Switzerland)
|January 28, 2026
Summary
Higher personal resilience in healthcare workers is linked to lower burnout during pandemics. Building organizational resilience is crucial for staff mental health and patient care.
Area of Science:
- Occupational Health
- Psychology
- Public Health
Background:
- Healthcare workers face increased risks of adverse physical and mental health outcomes, including burnout, especially during pandemics.
- The COVID-19 pandemic highlighted the vulnerability of frontline healthcare staff to burnout.
- Understanding factors influencing burnout is critical for supporting healthcare professionals.
Purpose of the Study:
- To assess the relationship between personal resilience and burnout among clinical and non-clinical healthcare staff.
- To examine how resilience impacts emotional exhaustion, depersonalization, and personal accomplishment in an acute care setting.
- To provide insights for organizational strategies to mitigate burnout in healthcare.
Main Methods:
- Prospective cross-sectional survey design utilizing electronic questionnaires.
- Measurement of personal resilience using the Connor-Davidson Resilience Scale.
- Assessment of burnout dimensions (emotional exhaustion, depersonalization, personal accomplishment) via the Maslach Burnout Inventory-Human Services Survey.
- Linear regression analyses to determine the association between resilience and burnout components.
Main Results:
- A significant inverse relationship was found between resilience and emotional exhaustion.
- Resilience demonstrated a significant inverse relationship with depersonalization.
- A significant positive relationship was identified between resilience and personal accomplishment.
- Higher resilience scores correlated with reduced emotional exhaustion and depersonalization, and increased personal accomplishment during the pandemic.
Conclusions:
- Organizational strategies to enhance resilience among healthcare staff are essential for preventing burnout and supporting mental well-being.
- Resilience-building initiatives should be integrated into organizational emergency management plans for pandemic preparedness.
- Proactive measures to foster resilience can mitigate the negative effects of burnout on patient care and hospital functioning.
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