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Supporting Police Well-Being Through an Adaptive Shift Management System: Co-Design Study.

Olumuyiwa Temitope Ayorinde1, Huseyin Dogan1, Festus Fatai Adedoyin1

  • 1Department of Computing and Informatics, Faculty of Science and Technology, Bournemouth University, Poole, United Kingdom.

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Summary
This summary is machine-generated.

This study co-designed a shift management system for a well-being app to support police personnel facing health challenges from shift work. The integrated system offers personalized support for improved health and work-life balance.

Keywords:
digital healthhealthpolice personnelpolice well-beingshift managementshift workstress

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Area of Science:

  • Occupational Health
  • Digital Health Interventions
  • Human-Computer Interaction

Background:

  • Police personnel face significant health and well-being challenges due to demanding shift work, including fatigue, poor sleep, and stress.
  • Existing digital health tools inadequately address the unique needs of shift workers, particularly those in emergency services.
  • There is a critical need for tailored interventions that integrate shift management with health and well-being support.

Purpose of the Study:

  • To co-design a shift management system specifically for a well-being application.
  • To address the unique health and well-being challenges faced by police personnel due to shift work.
  • To create a user-centered digital solution for emergency service workers.

Main Methods:

  • Employed interactive management methodology, user-centered design, and cocreation through 6 co-design workshops.
  • Integrated persona mapping, scenario walk-throughs, and structured feedback for user needs assessment.
  • Utilized participatory feedback and thematic analysis for iterative system development and feature prioritization.

Main Results:

  • Identified critical needs for flexible, real-time shift schedule management and work-life balance support.
  • Developed a prototype featuring bulk schedule creation/modification, customization, and trend visualization tools.
  • Demonstrated that integrating a schedule management system into a well-being app can offer personalized support for police personnel.

Conclusions:

  • The co-designed shift management system proved feasible and highly acceptable to users.
  • Integrating shift scheduling into well-being apps offers tailored support for nutrition, sleep, hydration, and physical activity.
  • This combined approach shows potential for sustainable improvements in health, well-being, and work-life balance for high-stress occupations.