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Enhancing Transfer of Accountability in Burn Intensive Care Unit Nursing: A Quality Improvement Initiative
Gavin Shantz1, Anita Au1, Ashley Callahan1
1Ross Tilley Burn Centre, Sunnybrook Health Sciences Centre, Toronto, ON M4N 3M5, Canada.
Implementing a standardized transfer of accountability (TOA) tool in a burn intensive care unit (ICU) significantly reduced patient safety incidents by 50% and improved safety culture by 20%. The co-designed tool enhanced communication and clarity for nurses.
Area of Science:
- Nursing
- Patient Safety
- Quality Improvement
Background:
- Effective nurse handovers are crucial in the burn intensive care unit (ICU) for patient safety.
- Communication gaps during transfer of accountability (TOA) lead to preventable safety incidents.
Purpose of the Study:
- To design and implement a standardized, burn-specific TOA tool to improve patient safety and safety culture in the burn ICU.
- To reduce handover-related communication failures and associated safety incidents.
Main Methods:
- A quality improvement initiative involved co-developing a structured TOA tool with frontline nurses.
- The tool was implemented via targeted education and eight weekly Plan-Do-Study-Act (PDSA) cycles.
- Outcomes measured included incident rates, safety culture scores, and tool adherence.
Main Results:
- Safety incidents decreased by 50% (from 18 to 9 per month).
- Nurse-reported safety culture scores improved by 20%.
- Tool adherence exceeded 90%, with nurses reporting improved clarity and reduced cognitive load.
Conclusions:
- A co-designed TOA tool, supported by education and iterative refinement, effectively enhanced handover safety in the burn ICU.
- This initiative offers a scalable model for improving communication and safety culture in high-risk clinical environments.
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