Strategies for Improving Access in Academic Neurology

Area of Science:

• Neurology
• Healthcare Management
• Patient Access

Background:

• Neurologic disorders represent a significant global disease burden.
• A projected 19% shortfall in neurologists exacerbates concerns regarding access to care.
• Decreasing appointment wait times and improving patient access are critical needs in neurology.

Purpose of the Study:

• To describe a departmental initiative aimed at bridging the access gap in neurology.
• To detail strategies for improving patient access and reducing wait times for new patient appointments.

Main Methods:

• Implementation of template management strategies.
• Leveraging advanced practice providers (APPs) within the neurology department.
• Focusing on the provision of timely access for new patient referrals.

Main Results:

• Total patient volume increased by 34% and new patient volume by 32% over two years.
• Visits per clinic session grew by 21% for APPs.
• The percentage of new patients seen within 10 days increased by over 100% for both internal and all referrals.

Conclusions:

• Departmental initiatives focusing on template optimization and APP utilization can significantly improve patient access in neurology.
• Strategies implemented led to substantial increases in patient volume and reductions in wait times.
• The findings highlight effective methods for addressing neurologist shortages and enhancing healthcare delivery.