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E-money applications tuition fee loan behavioral analysis using valence framework and technology acceptance analysis
Dhonn Q Tomas1, Christian Gerard E Eleria1, Ruth Catherine R Oquialda1
1E.T. Yuchengo School of Business, Mapúa University, 1191 Pablo Ocampo Sr. Ext., Makati, Metro Manila 1204, Philippines.
Adoption of e-money for tuition loans in the Philippines is limited by tech issues and low financial literacy. Performance expectancy, facilitating conditions, and perceived benefits are key drivers for adoption, while perceived risk is not significant.
Area of Science:
- Digital Finance
- Educational Technology Adoption
- Behavioral Economics
Background:
- E-money adoption for educational loans is limited in developing countries like the Philippines.
- Technological and infrastructural constraints, including internet access and financial literacy, hinder adoption.
- Unlike developed nations, the Philippines lacks robust institutional support for student loans.
Purpose of the Study:
- To investigate the behavioral intention to use e-money applications for tuition fee loans in the Philippines.
- To integrate the Unified Theory of Acceptance and Use of Technology 3 (UTAUT3) with the Valence Framework.
- To identify key factors influencing the adoption of e-money for higher education financing.
Main Methods:
- A survey of 505 participants in the Philippines was conducted.
- Partial Least Squares Structural Equation Modeling (PLS-SEM) was used for data analysis.
- The study utilized a 48-item questionnaire integrating UTAUT3 and the Valence Framework.
Main Results:
- UTAUT3 constructs significantly influenced behavioral intention, with performance expectancy being the strongest predictor.
- Facilitating conditions, habit, hedonic motivation, personal innovativeness, social influence, and effort expectancy also impacted adoption.
- Perceived benefits positively influenced adoption, whereas perceived risk showed no significant effect.
Conclusions:
- Performance expectancy and facilitating conditions are crucial for promoting e-money adoption for tuition loans.
- Perceived benefits drive adoption, highlighting the need to emphasize value propositions.
- Findings inform policymakers and developers on strategies for inclusive, technology-driven higher education financing in the Philippines.
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