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Area of Science:

  • Healthcare Management
  • Medical Education
  • Quality Improvement Science

Background:

  • Continuing professional development (CPD) and quality improvement (QI) aim to enhance clinical practice and patient outcomes.
  • Alignment between CPD and QI is recommended but rarely demonstrated in practice.
  • Kaiser Permanente Colorado has over 20 years of experience coordinating CPD and QI.

Purpose of the Study:

  • To demonstrate how alignment between CPD and QI can be developed and sustained within a healthcare system.
  • To provide a case study of Kaiser Permanente Colorado's approach to coordinating CPD and QI.
  • To identify transferable elements of this model for other healthcare systems.

Main Methods:

  • Alignment of departmental reporting structures.
  • Formation of interdisciplinary education teams.
  • Integration of quality concerns into continuing education (CE) activities.
  • Coordination of CE with decision support tools.
  • Application of evidence-based educational practices.

Main Results:

  • Development of a unique organizational culture of education.
  • Demonstrated potential for sustainable practice change.
  • Identification of key transferable elements, including interprofessional teams and theory of change development.
  • Use of educational and clinical data for evaluation.

Conclusions:

  • The Kaiser Permanente Colorado model exemplifies successful coordination between CPD and QI experts.
  • This coordination fosters improvements in clinician practice, patient care, and system performance.
  • Elements of the model are potentially applicable to other healthcare systems seeking to improve practice and outcomes.