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Comparative Analysis of Total Cost of Ownership: Commercial-Grade versus Diagnostic-Grade Displays in Remote
Katie Hulme1, Jennifer Arnold2, Ryan Thomas2
1Medical Physics, Diagnostics Institute, Cleveland Clinic, Cleveland, OH, USA. hulmek@ccf.org.
Abstract:
With the increasing shift towards remote radiology work, institutions face the challenge of balancing cost-effectiveness with operational reliability. This experiential report presents a comparative analysis of the total cost of ownership (TCO) of commercial-grade displays (WCDs) and diagnostic-grade displays (WDDs) in remote diagnostic stations. We evaluate direct and indirect costs associated with each display type using activity-based costing, focusing on deployment, quality control (QC) processes, and ongoing maintenance. Our findings suggest that while CGDs offer significant initial cost savings, their long-term maintenance requirements, particularly in manual QC, increase recurring expenses. The crossover point for CGDs with monthly QC occurs at approximately five years against mid-level DGDs, potentially making DGDs a more sustainable option over time.
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