Listening and Presence Guiding Nursing Practice.

Area of Science:

• Nursing
• Patient-Centered Care
• Healthcare Communication

Background:

• The nurse-patient relationship is foundational to nursing practice.
• Effective communication, including active listening and presence, is essential for understanding patient experiences.
• Nurses' ability to connect with patients impacts care quality.

Purpose of the Study:

• To explore the significance of active listening and presence in the nurse-patient relationship.
• To identify key skills associated with active listening in nursing.
• To examine the impact of these communication techniques on patient outcomes and nurse satisfaction.

Main Methods:

• The study emphasizes the qualitative aspects of nurse-patient interactions.
• Focuses on the application of active listening skills by nurses.
• Highlights the importance of non-verbal cues and empathetic engagement.

Main Results:

• Active listening involves skills such as eliminating preconceptions, reflection, clarification, eye contact, and strategic use of silence.
• Nurses' presence facilitates understanding of patients' narratives and priorities.
• Conscious application of listening and presence leads to better patient outcomes.
• Improved nurse satisfaction is associated with the effective practice of these skills.

Conclusions:

• Active listening and presence are critical components of effective nursing care.
• Mastering these communication skills can significantly improve the therapeutic nurse-patient relationship.
• Implementing these practices benefits both patients and nurses, enhancing the overall healthcare experience.