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The Role of Nursing Professional Development in Quality and Operational Improvement
1Brooke L. Ferris, MSN, RN, TCRN, NPD-BC, Brooke L. Ferris, Improvement Practitioner, The Guthrie Clinic.
Abstract:
Operational improvement serves to attain organizational goals through standardization and responsible resource management. The nursing professional development (NPD) practitioner is well suited for this work due to their clinical knowledge, ability to educate others, and skills in collaboration. By assisting individual departments or the organization on a wider scale, the NPD practitioner serves to increase cost savings, maximize resource utilization, and decrease variances in patient care. Additionally, employee satisfaction is enhanced and overall patient safety increases.
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