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A new questionnaire evaluates the Man Van, a mobile prostate cancer testing service. It confirms that clear communication and well-defined services are vital for patient satisfaction and quality in outreach healthcare.

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Area of Science:

  • Urology
  • Public Health
  • Health Services Research

Background:

  • Prostate cancer disproportionately affects Black men and deprived communities in the UK.
  • The Man Van, a mobile outreach service, aims to improve prostate cancer testing access for high-risk groups.
  • Evaluating patient perspectives on the Man Van's quality and acceptability is crucial for its effectiveness.

Purpose of the Study:

  • To develop and validate a novel patient questionnaire to assess the effectiveness of the Man Van mobile outreach service.
  • To measure patient perspectives on the quality and acceptability of the Man Van service.

Main Methods:

  • A three-stage approach was used: domain identification, discussion groups with a modified Delphi approach, and real-world evaluation.
  • Virtual discussions and asynchronous feedback were utilized to refine themes and develop questionnaire items.
  • The final questionnaire was tested in a real-world setting.

Main Results:

  • Two key areas, acceptability and quality, were identified and synthesized into 9 domains and 15 themes.
  • A 17-item questionnaire was developed, covering the patient journey from awareness to discharge.
  • Socio-demographic data were integrated from the Man Van database.

Conclusions:

  • The study produced the first evidence-based questionnaire for evaluating mobile prostate cancer outreach services.
  • A well-defined service with effective communication is essential for maintaining patient quality and acceptability.
  • The questionnaire provides a framework for evaluating and scaling similar mobile health interventions.