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Multiple biometric authentication for online banking system based on multiple fuzzy approach.
Nazirah Mohammed Anwar1, Sharifah Sakinah Syed Ahmad1, Nasreen Kausar2
1Faculty of Information and Communication Technology, Universiti Teknikal Malaysia Melaka, UTeM, Melaka, Malaysia.
Scientific Reports
|September 25, 2025
Summary
This study introduces a new multi-factor authentication system for Malaysian online banking, combining voice biometrics and keystroke dynamics. This AI-powered approach enhances security and user experience, offering a safer digital banking environment.
Area of Science:
- Cybersecurity
- Biometrics
- Artificial Intelligence
Background:
- Online banking adoption is rising, increasing the need for robust customer identity verification.
- Traditional authentication methods (PINs, passwords) are vulnerable and insufficient, especially post-COVID-19.
- Voice biometrics offer a secure, user-friendly alternative for contactless verification.
Purpose of the Study:
- To propose an advanced authentication approach for Malaysian online banking.
- To integrate keystroke dynamics and voice biometrics into a multi-factor authentication (MFA) framework.
- To enhance digital security and user experience in online banking.
Main Methods:
- Developing a multi-factor authentication (MFA) system.
- Integrating voice biometrics and keystroke dynamics.
- Utilizing artificial intelligence (AI) and fuzzy logic for advanced security.
Main Results:
- The proposed system aims for heightened security in online banking.
- The integration seeks to provide a smoother, more user-friendly authentication process.
- The study focuses on improving fraud protection for digital financial services.
Conclusions:
- The advanced authentication approach offers a safer digital environment for Malaysian online banking users.
- Combining biometrics and AI-driven methods can overcome limitations of traditional authentication.
- This research contributes to more secure and convenient online banking solutions.

