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Published on: September 19, 2019
What Works in Home-Start According to Parents and Volunteers
A M C Lange1, M Zandbergen1, A M E Bijlsma2
1Centre for Applied Research on Social Sciences and Law, Amsterdam University of Applied Sciences, Postbus 15776, Amsterdam 1001 NG, The Netherlands.
Background:
Home-visiting programs often aim to improve parenting skills, parent-child relationships, and children's developmental outcomes for at-risk families. Although research has identified what elements of these interventions are effective when provided by professionals, little is known about effective components of volunteer-based home-visiting programs.
Objective:
This study focused on Home-Start, a preventive home-visiting program, delivering informal social support through volunteers to families with children up to 17 years old struggling with common parenting issues. The aim was to develop a detailed understanding of the core components of the Home-Start and thereby develop a better understanding of the unique elements of volunteer-based home-visiting programs.
Methods:
We interviewed 10 parents and 11 volunteers and used thematic analysis.
Results:
We found evidence for the relevance of the four principles identified by Home-Start the Netherlands. These are: Needs-oriented care, Focusing on empowerment, Equality and trust, and the Gift of time. We also describe a fifth theme, namely Professional support for the volunteer. The findings suggest overlap with effective components for professional-based support, but also highlight unique elements of volunteer-based home-visiting programs, which are rooted in the shared parenting experiences of volunteers and parents.
Conclusions:
This paper provides new insights into the unique value of volunteer-based support for families.
Supplementary Information:
The online version contains supplementary material available at 10.1007/s10566-025-09855-7.
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