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Assessing Caregiver Satisfaction and Preferences in Pediatric Radiology: A Study on Communication and Safety Concerns
Khaled Al-Ali1, Yazan AlHabil2, Yazan Giacaman2
1Rafidia Hospital, Nablus, Palestine.
Introduction:
This cross-sectional study aimed to investigate the satisfaction and preferences of caregivers regarding communication about radiological safety.
Methods:
Data were collected in major Palestinian hospitals via a questionnaire that explored participants' satisfaction with the information provided and the quality of communication by referring physicians.
Results:
The final sample consisted of 282 caregivers. Most caregivers demonstrated high satisfaction with the adequacy of information regarding the indication for radiological testing (92.2%), but they were not satisfied with the information about radiation dose (56.8%). The majority were satisfied with the mutual discussions (90.8%), previous radiological tests (62.6%), and radiological information about the indicated examination (76.2%).
Conclusions:
The quality of communication was inadequate. While most caregivers preferred receiving verbal and written information from providers, some preferred other sources of information, such as digital media. Interventions should use educational courses and develop policies to address communication problems regarding radiological safety.
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