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Investing in the Direct Care Workforce: Lessons From the CalGrows Training and Stipend Initiative.

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The California Growing a Resilient and Outstanding Workforce (CalGrows) program provided valuable training to direct care workers (DCWs) and caregivers. This initiative improved job satisfaction, confidence, and the quality of care for older adults and people with disabilities.

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Area of Science:

  • Healthcare Workforce Development
  • Gerontology and Disability Studies
  • Public Health Interventions

Background:

  • Direct care workers (DCWs) face challenges with low retention and pay.
  • High-quality care for older adults and people with disabilities is essential.
  • The CalGrows program aimed to address these issues through targeted training.

Purpose of the Study:

  • To evaluate the design and delivery of CalGrows training.
  • To assess direct care workers' and caregivers' attitudes towards their training experiences.
  • To understand the impact of training on workforce retention and care quality.

Main Methods:

  • A mixed-methods approach was employed.
  • Surveys were administered to assess participant perceptions of training.
  • Interviews were conducted with various stakeholders, including participants, providers, and administrators.

Main Results:

  • CalGrows participants were diverse.
  • Over 90% felt better prepared and more confident in their skills.
  • More than 95% reported improved quality of care and increased desire to remain in the field.

Conclusions:

  • CalGrows highlighted the critical need for accessible, free training for the direct care workforce.
  • The program demonstrated significant value in improving workforce preparedness and retention.
  • Future initiatives should focus on innovative and sustainable training models for direct care workers.