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Summary
This summary is machine-generated.

ChatGPT provided more comprehensive, accurate, and patient-friendly responses compared to Google AI Overview (GAO) and Dysphonia International (DI) for voice disorder information. While all resources had challenging readability, ChatGPT emerged as a safer AI option.

Keywords:
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Area of Science:

  • Medical Informatics
  • Artificial Intelligence in Healthcare
  • Patient Education Resources

Background:

  • Dysphonia International (DI) provides patient resources for voice disorders.
  • Artificial intelligence (AI) chatbots are increasingly used for health information retrieval.
  • Evaluating the quality and safety of AI-generated health information is crucial.

Purpose of the Study:

  • To compare the comprehensiveness, accuracy, appropriateness, and patient safety of AI chatbot responses.
  • To assess the readability of AI-generated content for voice disorders.
  • To evaluate AI chatbots against established patient resources like DI.

Main Methods:

  • Cross-sectional analysis of AI chatbot responses (ChatGPT, Google AI Overview).
  • Expert review by otolaryngologists rating responses on a 5-point Likert scale.
  • Readability assessed using Flesch-Kincaid Grade Level (FKGL), Flesch Reading Ease Score (FRES), and Gunning Fog Index (GFI).

Main Results:

  • ChatGPT demonstrated significantly higher comprehensiveness, accuracy, and patient-friendliness than both GAO and DI.
  • ChatGPT provided significantly safer recommendations than GAO.
  • All evaluated resources exceeded recommended readability levels, indicating a difficult reading grade level.

Conclusions:

  • ChatGPT is a superior AI resource for voice disorder information compared to GAO and DI in terms of quality and safety.
  • Despite readability challenges, AI chatbots offer a valuable alternative for patient-centered clinical information.
  • Further research into optimizing AI readability for patient education is warranted.