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Designing, Implementing, and Evaluating a Nurse-Led Age-Friendly Dashboard in an Academic Health System: An
Patricia M Lavin1, William Winfree2, Divya Padgaonkar2
1NYU Langone Orthopedic Hospital, Mineola, New York.
Journal of Gerontological Nursing
|October 16, 2025
Summary
A new age-friendly dashboard (AFD) was developed to improve care for older adults by presenting patient experience scores and nursing-sensitive indicators (NSIs). This tool helped reduce falls by 51% in a pilot program.
Area of Science:
- Geriatric Nursing
- Health Informatics
- Quality Improvement
Background:
- Hospitalized older adults require specialized care, often impacted by patient experience scores and nursing-sensitive indicators (NSIs).
- Academic health systems are increasingly adopting age-friendly health systems (AFHS) models to optimize care for this population.
Purpose of the Study:
- To describe the design, development, and piloting of an age-friendly dashboard (AFD).
- To feature patient experience scores and NSIs disproportionately affecting hospitalized older adults.
- To support nursing geriatrics workgroups in academic AFHS.
Main Methods:
- A nurse-led interdisciplinary team developed an interactive dashboard.
- The AFD aggregated existing age-friendly data, allowing stratification by age, campus, unit, and NSIs.
- Pilot users included frontline leaders, program coordinators, nurse practitioners, and educators.
Main Results:
- Pilot users provided optimization feedback for the AFD.
- One campus utilized the AFD to guide a quality improvement project.
- The project resulted in a 51% reduction in falls among adults aged 65 years and older.
Conclusions:
- The AFD serves as a practical tool for enhancing age-friendly care.
- It improves data accessibility for frontline leaders, nurses, and clinicians within an AFHS.
- Leveraging NSIs and patient experience data is key to supporting older adults in healthcare settings.
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