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Problem Presentation in Accompanied Medical Consultations: Patterns for Multi-Person Participation.
Zi Yang1, Weihua Wu1, Xueming Wang2
1School of Foreign Studies, University of Science and Technology Beijing.
In doctor-patient interactions with companions, patients describe problems while companions recount illness history. This difference in communication, influenced by knowledge sharing (epistemics), impacts consultation efficiency.
Area of Science:
- Medical Communication
- Conversation Analysis
- Sociolinguistics
Background:
- Doctor-patient interactions are complex when companions participate.
- Understanding communication dynamics is crucial for effective healthcare.
Purpose of the Study:
- To examine differences in how patients and companions present problems during medical consultations.
- To analyze the role of epistemics in shaping these presentation styles.
Main Methods:
- Conversation-analytic approach applied to audio/video recordings of medical consultations in China.
- Analysis of naturally occurring interactions focusing on primary-concern presentations.
- Examination of action formation in both common and deviant cases, considering sequential position and participation type.
Main Results:
- Patients tend to describe the medical problem directly.
- Companions are more likely to recount the illness history rather than the problem itself.
- These distinct practices are observed regardless of sequential position or participation type, with epistemics playing a key role.
Conclusions:
- Companion presence complicates interaction sequencing.
- Distinct patient and companion problem presentation styles exist, influenced by epistemics.
- Findings can improve accompanied medical consultation efficiency and understanding of multi-person interactions.
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