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A Medical Arabic Course for Healthcare Professionals
Salma Fleifil1,2, Lanah Almatroud3, Jad Fawaz4
1University of Michigan-Ann Arbor, Ann Arbor, United States. sfleifil@med.umich.edu.
A new Medical Arabic course significantly improved healthcare providers' confidence and comfort in communicating with Arabic-speaking patients. This training bridges language gaps, enhancing patient care and promoting equitable healthcare access for over 1.4 million speakers in the U.S.
Area of Science:
- Medical Education
- Linguistics in Healthcare
- Cross-cultural Communication
Background:
- Over 1.4 million Arabic speakers reside in the U.S., yet Arabic-specific linguistic training for healthcare providers is scarce.
- Limited provider proficiency in Arabic can hinder effective communication and patient-provider relationships.
- Addressing this gap is crucial for equitable and patient-centered care.
Purpose of the Study:
- To introduce and evaluate a novel Medical Arabic course designed for healthcare professionals.
- To assess the course's effectiveness in enhancing participants' Arabic language skills and confidence in clinical settings.
- To improve provider-patient communication and care for the Arabic-speaking population.
Main Methods:
- A synchronized online Medical Arabic course (MA-I and MA-II) was delivered over three years via Zoom.
- The curriculum included instructor-led lectures, interactive breakout rooms, and role-playing exercises.
- A post-course survey evaluated participants' comfort levels in using Arabic for various medical communication tasks.
Main Results:
- 117 participants completed MA-I and 47 completed MA-II.
- A majority of survey respondents reported increased comfort in using Arabic for medical history taking (81%), general communication (78%), and understanding medical terms (81%).
- Significant improvements were noted in participants' confidence in explaining diagnoses (66%) and giving instructions (56%).
Conclusions:
- The Medical Arabic course effectively enhances healthcare providers' comfort and confidence in communicating with Arabic-speaking patients.
- Improved language proficiency contributes to stronger provider-patient relationships and better health outcomes.
- This initiative addresses critical gaps in provider preparedness, fostering more equitable healthcare delivery.
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