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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Open to Interpretation: Design Thinking, Role-Reversal Simulation, Building Empathy in Language-Discordant Care

Jason G Langenfeld1, Heather K Nichols, Wesley G Zeger

  • 1Department of Emergency Medicine (J.G.L., H.K.N., W.G.Z., T.J.W.), Department of Emergency Medicine/Public Health, University of Nebraska Medical Center (E.R.L.); and University of Nebraska at Omaha (A.M.M., C.F.E., I.S.W., E.R.S., K.K.B.), Omaha, NE.

Simulation in Healthcare : Journal of the Society for Simulation in Healthcare
|November 7, 2025
PubMed
Summary

Healthcare linguistic barriers, especially in emergency medicine, hinder effective patient care. A role-reversal simulation improved provider understanding of these challenges and patient experiences.

Keywords:
Emergency medicinelanguage discordancemedical educationrole reversal

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