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Collaborative Design and Development of a Patient-Centered Digital Health App for Supportive Cancer Care:

Sonia Difrancesco1, Matthia Martina Bauert2, Claude Lehmann3

  • 1Department of Quantitative Biomedicine, University of Zurich, Zurich, Switzerland.

JMIR Human Factors
|November 11, 2025
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Summary
This summary is machine-generated.

Co-designing digital health apps like OncoSupport+ with patients and healthcare professionals is key for successful supportive cancer care implementation. User-centered design enhances engagement and adoption in clinical settings.

Keywords:
cancerdigital healthmHealthpatient-reported outcome measuressupportive care

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Area of Science:

  • Digital Health
  • Oncology
  • Human-Computer Interaction

Background:

  • Digital health tools, including smartphone applications, offer significant potential for enhancing supportive cancer care.
  • However, a lack of user-centered design in many existing apps hinders their engagement, usability, and clinical adoption.
  • A user-centered approach is vital for the successful implementation of digital health solutions in healthcare.

Purpose of the Study:

  • To co-design and develop a digital health application for supportive cancer care through collaboration with patients and healthcare professionals.
  • To investigate factors influencing the future acceptance and integration of the developed digital health tool.

Main Methods:

  • A participatory study was conducted at University Hospital Zurich involving patients, cancer survivors, and healthcare professionals.
  • Co-design involved three phases: predesign, generative, and prototyping, utilizing user-centered methods like scoring cards and think-aloud protocols.
  • Qualitative data from workshops, interviews, and focus groups were analyzed using thematic analysis.

Main Results:

  • Stakeholders identified a need for improved patient-healthcare professional communication, digitalized screening, and enhanced self-efficacy through a digital app.
  • The co-designed app, OncoSupport+, features patient and nurse dashboards for data visualization and personalized information access.
  • Key facilitators for adoption include ease of use and workflow integration, while internet anxiety may pose a barrier.

Conclusions:

  • Collaborative development involving patients and healthcare professionals is essential for creating implementable digital health tools.
  • Further research is needed to assess the long-term feasibility, real-world usability, and effectiveness of OncoSupport+ in improving patient outcomes.
  • Evaluating OncoSupport+ for its impact on communication, self-efficacy, and quality of life is a critical next step.