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Quality Assurance in Medical Education: Are We "Ticking the Boxes" or "Making a Difference"?
1Institute of Health Professions Education, Sri Balaji Vidyapeeth (Deemed to Be University), MGMCRI Campus, Pillaiyaarkuppam, Pondicherry, 607402, India. sethuramankr@sbvu.ac.in.
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Medical education often struggles with quality assurance (QA) becoming a "box-ticking" exercise, primarily driven by the pressure to maintain accreditation rather than a genuine commitment to improvement. This behavior is attributed to extrinsic motivation, an overemphasis on structural inputs over actual student competence, a lack of faculty ownership in QA processes, and underutilization of collected data. To overcome these challenges, the article highlights three concepts. The seven-level outcomes framework offers a comprehensive approach, expanding the Kirkpatrick model to guide planning from student participation and satisfaction to crucial long-term patient and population health outcomes, shifting focus to societal impact. In addition, the four pillars of quality (planning, assurance, control, improvement) are aligned with the iterative Plan-Do-Check-Act (PDCA) cycle, providing a dynamic roadmap for continuous enhancement in medical education, curricula, teaching, learning, and assessment. By adopting these, institutions can transition from mere compliance to fostering true excellence and producing competent, caring graduates.
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