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Published on: August 24, 2019
Critical care survivors' reported satisfaction with experience of their general practitioner and general practice
Nina Leggett1,2, Yuhao Wang2, Sarah Burleigh3
1Department of Physiotherapy, Western Health, Melbourne, Vic, Australia.
Background:
Increased global attention on enhancing the support available for critical care survivors to improve their health outcomes has led to an exploration of the integration of care between intensive care and primary care. The satisfaction of the experience between critical care survivors and their general practitioner (GP) remains unknown.
Objectives:
To determine how satisfied Australian critical care survivors are with their GP and general practice experience.
Methods:
A prospective multi-centre observational cohort study of adult intensive care unit patients was completed across three tertiary hospitals in Victoria, Australia. Adult intensive care unit survivors who were mechanically ventilated for >24 h were eligible for inclusion. The primary outcome measure was the frequency scores of the General Practice Assessment Questionnaire domains. The General Practice Assessment Questionnaire is a 35-item survey measuring the domains of general practice reception, access, continuity of care, communication, enablement and overall satisfaction.
Results:
A total of 51 participants were recruited. Of these, 98% reported having a preferred GP, 96% reported confidence and trust in their GP and 88% would recommend their clinic to new patients. High satisfaction was reported across all General Practice Assessment Questionnaire domains.
Conclusions:
Survivors of critical illness report high satisfaction in their experience with their GP and general practice from participants from socioeconomically diverse areas.
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