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Toward Language Justice: Exploring Multilingual Captioning for Accessibility.

Aashaka Desai¹, Rahaf Alharbi², Stacy Hsueh³

¹Paul G. Allen School of Computer, Science and Engineering, University of Washington, Seattle, Washington, USA.

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. CHI Conference

|November 27, 2025

Summary

This summary is machine-generated.

Multilingual captioning enhances accessibility for disabled individuals by considering linguistic and cultural nuances. This research advocates for inclusive captioning that supports diverse languages and fluency levels, moving beyond English-centric approaches.

Keywords:

Captioning Language Justice Multilingualism

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Area of Science:

Human-Computer Interaction
Accessibility Research
Linguistic Studies

Background:

Existing research on captioning accessibility primarily focuses on English.
Multilingual users, representing a significant population, are underserved by current captioning practices.
There is a need to explore the accessibility of captioning beyond a single language.

Purpose of the Study:

To investigate the accessibility and user experience of multilingual captions for disabled individuals.
To understand the linguistic and cultural factors influencing the effectiveness of multilingual captions.
To advocate for a language justice approach in captioning research and development.

Main Methods:

Conducted semi-structured interviews with 13 participants who utilize multilingual captions.
Employed diary logs to gather in-depth user experiences and feedback.
Analyzed qualitative data to identify key themes related to accessibility and cultural relevance.

Main Results:

Multilingual captions are crucial for accessibility, impacting language learning, community building, and cultural preservation.
Linguistic features (scripts, orthography) and cultural context significantly affect caption accessibility.
Participants highlighted the importance of multilingual captions despite current limitations in quality and availability.

Conclusions:

Captioning research must adopt a language justice agenda, decentering English and embracing diverse linguistic needs.
Future captioning development should prioritize multilingual support to ensure equitable access for all users.
Recognizing and celebrating varied communication styles is essential for inclusive technology design.