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Published on: June 21, 2010
Revisiting student evaluations: Feedback for quality improvement in academic nursing while addressing educator
Kathryn Kieran1, Brenna Morse1, Kathryn E Hall1
1MGH Institute of Health Professions, Charlestown, MA.
Revising how Student Evaluations of Teaching (SET) are presented can reduce bias and emotional distress in nursing education. This method aims to make feedback more useful and less harmful for faculty.
Area of Science:
- Nursing Education
- Qualitative Research Methods
Background:
- Student Evaluations of Teaching (SET) in nursing programs may prioritize satisfaction over effectiveness.
- Anonymous SET can foster non-constructive feedback, causing faculty anxiety and potentially harming careers, especially for minoritized groups.
Purpose of the Study:
- To develop a method for extracting valuable narrative comments from SET.
- To manage the emotional impact of SET feedback.
- To stimulate dialogue on improving SET in nursing education.
Main Methods:
- Qualitative coding of eight semesters of SET data from a mental health nursing course.
- Development of a method to distill feedback in a less emotionally charged manner.
Main Results:
- A revised presentation of SET comments can potentially decrease emotional responses and bias.
- The proposed method aims to enhance the utility of feedback for faculty and administrators.
Conclusions:
- Existing methods for presenting SET feedback can be modified to reduce harm.
- Further exploration into alternatives to current SET practices is needed, but improvements are possible in the interim.
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