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An innovative immersive learning program for healthcare communication training.

Jennifer Foucart1, Maxime Etenaille1,2, Noelle Junod-Perron3

  • 1Research Unit in Healt and Motor Psychology, Faculty of Human Movement Sciences, Erasme Campus, Université libre de Bruxelles, Brussels, BE, Belgium.

PEC Innovation
|December 8, 2025
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Summary

Immersive Learning (IL) significantly improved physiotherapy students' communication skills compared to traditional role-playing. This innovative digital tool offers a safe and engaging environment for healthcare communication training.

Keywords:
Branching scenarioHealthcare communicationImmersive learningInnovative pedagogical toolStorytelling

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Area of Science:

  • Healthcare Education
  • Medical Simulation
  • Digital Learning Technologies

Background:

  • Effective communication is crucial in healthcare.
  • Traditional training methods like role-playing have limitations.
  • There is a need for innovative approaches to enhance communication skills.

Purpose of the Study:

  • To develop and evaluate an Immersive Learning (IL) tool for healthcare communication skills training.
  • To compare the effectiveness of IL against traditional role-playing exercises.
  • To assess student satisfaction and usability of the IL program.

Main Methods:

  • A pre-post-trial design was employed.
  • Third-year physiotherapy students were randomized into an experimental IL group and a control group.
  • Outcomes included self-perceived communication skills, satisfaction, and usability, with Wilcoxon tests for skill progression analysis.

Main Results:

  • The IL group demonstrated significantly greater improvement in self-perceived communication skills (p ≤ 0.001).
  • Students reported high usability (satisfaction = 82) and strongly recommended the IL program (NP score = 63.83).

Conclusions:

  • The IL program effectively enhanced students' self-perceived communication skills.
  • IL provides a supportive, engaging, and safe learning environment, complementing traditional healthcare education methods.
  • The innovative IL tool fosters autonomy and skill development through personalized, scenario-based learning.