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Difficult Patient Behaviors in the Hospital Setting: A Narrative Review.
Alyssa C Smith1, Danielle K Patterson2, Emily G Holmes2,3
1Department of Psychiatry, Indiana University School of Medicine, Indianapolis, IN, USA. Acs13@iu.edu.
Difficult patient behaviors in hospitals can harm outcomes and distress providers. This review offers management strategies for inpatient medical settings, addressing behaviors beyond personality disorders.
Area of Science:
- Medical Psychology
- Inpatient Care Management
- Clinical Communication
Background:
- Difficult patient behaviors complicate inpatient medical care, potentially worsening patient outcomes and causing clinician distress.
- Existing literature primarily addresses these behaviors in outpatient or psychiatric settings, leaving a gap for inpatient medical environments.
- These behaviors, common in personality disorders, can also manifest in medically ill patients under acute stress.
Purpose of the Study:
- To review common difficult patient behaviors encountered in inpatient medical settings.
- To explore potential underlying causes for these behaviors in acutely ill patients.
- To provide evidence-based management recommendations for clinicians.
Main Methods:
- A narrative review of existing literature on difficult patient behaviors.
- Analysis of common behaviors such as splitting, acting out, avoidance, boundary crossing, false compliance, and dependence.
- Synthesis of management strategies applicable to inpatient medical contexts.
Main Results:
- Difficult behaviors are not exclusive to personality disorders and can arise from acute medical stress.
- Common challenging behaviors include splitting, acting out, avoidance, boundary crossing, false compliance, and dependence.
- Recognition, understanding underlying causes, and employing specific management techniques are key.
Conclusions:
- Implementing targeted management strategies for difficult patient behaviors in inpatient medical settings can improve patient outcomes.
- Addressing these behaviors proactively can significantly reduce clinician distress.
- Further research and training are needed to support clinicians in managing challenging patient interactions effectively.
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