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Implementation and evaluation of a multidisciplinary training course in waiting list management
Rosa Ladi Lisbôa1, Adriana Aparecida Paz2
1Hospital Nossa Senhora da Conceição. Porto Alegre, Rio Grande do Sul, Brazil.
Revista Brasileira De Enfermagem
|December 10, 2025
Summary
This study evaluated a multidisciplinary training course on waiting list management, finding high participant satisfaction and significant knowledge retention among healthcare professionals. The virtual learning environment effectively supported this professional development initiative.
Area of Science:
- Healthcare education
- Instructional design
- Professional development
Background:
- Effective waiting list management is crucial in healthcare delivery.
- Multidisciplinary training is essential for healthcare professionals to address complex issues like waiting lists.
- Evaluating training programs ensures their effectiveness and impact on practice.
Purpose of the Study:
- To implement and assess participant satisfaction with a multidisciplinary training course on waiting list management.
- To evaluate knowledge retention among healthcare professionals following the training.
- To determine the effectiveness of a virtual learning environment (VLE) for delivering healthcare professional development.
Main Methods:
- A methodological study utilizing the ADDIE instructional design model.
- Course delivery via a virtual learning environment (VLE) from October 2023 to June 2024.
- Data collection through questionnaires and VLE reports, analyzed with descriptive statistics and the Wilcoxon test.
Main Results:
- 768 healthcare professionals enrolled, with 429 accessing the VLE and 255 completing the course.
- High satisfaction reported regarding course presentation, content, and practical applicability.
- Significant participant knowledge retention was observed (z = -8.09, p < 0.001).
Conclusions:
- The training course positively impacted healthcare professionals' knowledge and skills in waiting list management.
- High satisfaction levels indicate the course design and delivery were effective.
- The study highlights the success of VLE-based training in enhancing professional practice and knowledge retention.
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