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Implementation and evaluation of a multidisciplinary training course in waiting list management
Rosa Ladi Lisbôa1, Adriana Aparecida Paz2
1Hospital Nossa Senhora da Conceição. Porto Alegre, Rio Grande do Sul, Brazil.
Objective:
To implement and evaluate satisfaction and knowledge retention in a multidisciplinary training course on waiting list management.
Method:
This methodological study involved two phases of the ADDIE instructional design model. The course was delivered through a virtual learning environment (VLE) between October 2023 and June 2024. Data were collected using questionnaires and VLE-generated reports and were analyzed using descriptive statistics and the Wilcoxon test (p<0.05).
Results:
A total of 768 healthcare professionals enrolled in the course; 429 (55.9%) accessed the VLE, and 255 (59.4%) completed the course. Course evaluation showed high satisfaction levels with the presentation, content, and applicability to professional practice. The analysis revealed significant participant knowledge retention (z = -8.09, p < 0.001).
Conclusion:
The findings demonstrate the course's positive impact on participant training, as reflected in the high satisfaction ratings and significant knowledge retention.
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