Healthcare professionals' perspectives on technology in transitional care: A multisite qualitative study on current...

Objectives: This study aimed to explore healthcare professionals' views on the use of technology in adult transitional care, identifying challenges, critical procedures, and enabling factors for adoption. Methods: This was a prospective, multisite qualitative study. Data were collected through semi-structured co-creation sessions that explored two main themes, clinical decision-making and technology use in transitional care, through the lenses of current practices, challenges, and future directions. Data were analysed using constant comparison analysis by three independent researchers through iterative open, axial, and selective coding, followed by an impact relationship analysis to explore interconnections between themes. Results: Eleven co-creation sessions were held involving 115 participants. Findings highlight five key transitional care processes, beginning with patient assessment and evaluation, continuing through discharge planning and adherence to protocols, and extending to post-discharge support and follow-up care. The results show how technology can enhance each of these steps by improving digital literacy, user-friendliness, interoperability, and the flow of information. Cross-cutting barriers such as limited resources, privacy concerns, and lack of trust in technology were also identified. Conclusions: Technological tools can support various aspects and processes of transitional care, but their effective adoption requires a distinct set of strategies to address the multiple and complex factors involved.