Reclaiming Relational Nursing: Addressing the Impact of Technology on Patient Connection

Area of Science:

• Nursing Practice
• Healthcare Delivery
• Health Informatics

Background:

• Healthcare delivery is rapidly evolving due to technological innovation and expanded support roles.
• Concerns exist regarding the erosion of relational nursing practice amidst these changes.
• Registered nurses (RNs) face a paradox of increased support but decreased direct patient interaction time.

Purpose of the Study:

• To explore the paradox of increased support for RNs alongside declining direct patient interaction.
• To examine the implications of diminished nurse-patient communication and connection.
• To propose strategies for restoring relational competencies in professional nursing.

Main Methods:

• Literature review of recent studies on nursing practice and technology.
• Analysis of leadership dialogue concerning RN roles and patient interaction.
• Qualitative examination of the impact on early career nurses.

Main Results:

• Increased technological support correlates with reduced time for direct patient engagement.
• Diminished nurse-patient communication negatively impacts relational practice, especially for early career nurses.
• Current healthcare models may inadvertently de-prioritize essential relational nursing skills.

Conclusions:

• Restoring relational competencies is crucial for professional nursing practice.
• Strategies are needed to reintegrate meaningful patient interaction into RN roles.
• Balancing technological efficiency with compassionate, relational care is essential for quality healthcare outcomes.