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A Framework for Automation in Psychotherapy
Zac E Imel1,2, Torrey Creed3, Brent Kious1
1University of Utah.
Artificial intelligence (AI) offers new ways to automate psychotherapy components beyond replacing therapists. A new framework categorizes AI in psychotherapy, aiding empirical and ethical exploration.
Area of Science:
- Psychology
- Artificial Intelligence
- Human-Computer Interaction
Background:
- Psychotherapy traditionally relies on human interaction.
- Advancements in conversational AI prompt discussions on automating therapeutic processes.
- Current focus often centers on AI replacing human therapists, overlooking broader applications.
Purpose of the Study:
- To propose a framework for categorizing autonomous systems in psychotherapy.
- To guide empirical and ethical research on AI in mental health.
- To clarify the scope of automation in therapeutic interventions.
Main Methods:
- Literature review on AI in psychotherapy.
- Development of a categorization framework for AI systems.
- Analysis of potential roles for AI in therapy (evaluation, documentation, training, assistance).
Main Results:
- A framework is presented with three categories of AI in psychotherapy: scripted/rule-based conversations, collaborative systems (AI evaluating, supervising, or assisting humans), and AI agents generating interventions.
- The framework highlights the spectrum of AI involvement, from simple automation to complex agentic roles.
- Identified key considerations for stakeholders regarding AI implementation.
Conclusions:
- Automation in psychotherapy encompasses more than therapist replacement, offering diverse collaborative opportunities.
- The proposed framework provides a structured approach to understanding and researching AI's role in psychotherapy.
- Clarity on automation specifics is crucial for evaluating AI's affordances and limitations in mental health care.
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