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Public perceptions toward primary care in Kuwait: a cross-sectional study.

Lulua Falah Alasousi1, Ahmad T Al-Sultan2, Sara Mohammad Barakat AlHammouri1

  • 1Ministry of Health of Kuwait, Sulaibikhat, Kuwait.

Frontiers in Medicine
|December 26, 2025
PubMed
Summary
This summary is machine-generated.

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Many Kuwaitis lack confidence in primary care, with over half viewing emergency departments as more crucial. Promoting awareness of primary care

Area of Science:

  • Public Health
  • Healthcare Management
  • Health Services Research

Background:

  • Rising emergency department (ED) utilization in Kuwait presents a significant challenge for healthcare leaders.
  • A deficit in public confidence towards general practice and low awareness of ED overcrowding necessitate improved primary care perception.
  • Despite substantial investment in primary healthcare infrastructure, utilization patterns remain underexplored.

Purpose of the Study:

  • To evaluate public perceptions of primary care services in Kuwait.
  • To identify factors influencing the utilization of primary care versus emergency departments.

Main Methods:

  • A cross-sectional study conducted from October 2023 to June 2024 in Kuwait.
  • Convenience sampling included 655 Kuwaiti adults (≥18 years), excluding primary care physicians.
Keywords:
awarenessemergency departmentfamily medicineperceptionprimary care

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  • A validated, paper-based questionnaire administered to visitors of primary healthcare centers.

    • Main Results:

    • Participants utilizing primary care clinics or choosing them as a first-choice provider exhibited higher awareness and better impressions of primary care doctors.
    • A significant majority (53%) perceived emergency departments as more important than primary care centers.
    • Choosing primary health care centers as the first point of medical contact strongly correlated with positive impressions (AOR=2.34) and awareness (AOR=2.64) compared to EDs.

    Conclusions:

    • Public perception significantly influences primary care utilization, with a notable preference for emergency departments among many.
    • Awareness programs are crucial for highlighting the value and role of primary care in Kuwait.
    • Targeted interventions can enhance public confidence and encourage appropriate use of primary healthcare services.