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Published on: September 18, 2021
Dementia Care Research and Psychosocial Factors
Marie Y Savundranayagam1, Annette Schumann1, George Philip1
1Western University, London, ON, Canada.
The Be EPIC-VR training significantly improved person-centered communication (PCC) skills for healthcare workers supporting individuals with dementia. This virtual reality program reduced missed communication opportunities, enhancing the quality of care.
Area of Science:
- Gerontology
- Healthcare Communication
- Virtual Reality in Education
Background:
- Frontline healthcare workers require effective communication strategies when supporting individuals with dementia.
- Person-centered communication (PCC) is crucial for optimizing the quality of care for persons living with dementia.
- The Be EPIC-VR program offers a novel, person-centered communication training approach.
Purpose of the Study:
- To evaluate the effectiveness of the Be EPIC-VR training program.
- To determine if Be EPIC-VR increases the use of person-centered communication (PCC) by frontline staff.
- To assess the impact of Be EPIC-VR on missed opportunities for PCC during care interactions.
Main Methods:
- A randomized controlled trial comparing an immediate training group (N=26) with a wait-list control group (N=18).
- Participants engaged in pre- and post-training video-recorded interactions with a virtual dementia avatar.
- Communication data was analyzed for the frequency of PCC units (recognition, negotiation, facilitation, validation) and missed opportunities.
Main Results:
- A significant group-by-time interaction indicated that the immediate training group showed a significant increase in PCC post-training, unlike the control group.
- The immediate training group also demonstrated a significant decrease in missed opportunities for PCC.
- Combined analysis of all participants who completed Be EPIC-VR showed significant improvements in PCC and reductions in missed opportunities.
Conclusions:
- The Be EPIC-VR program effectively enhances person-centered communication skills among healthcare workers.
- Improved PCC is essential for optimizing the quality of care for individuals with dementia.
- Performance-based outcomes are important for assessing the effectiveness of person-centered care interventions.
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