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Just Culture in a Fragmented System: Ethical and Quality Imperatives in Cross-Institutional Tracheostomy Care
Ruby J Kazemi1, Isabel Snee2, Nicholas R Lenze3
1Department of Otolaryngology-Head & Neck Surgery, University of California, Davis, CA, USA.
None:
Although the ethical imperative to respond to medical errors that cause patient harm is well established, reporting errors that span institutional boundaries introduces added ethical, professional, and practical challenges. This article examines these tensions through the fictitious case of a patient who had repeated tracheostomy dislodgement, highlighting the responsibilities of healthcare professionals to maintain transparency, foster trust, and promote systemic quality improvement. While disclosing errors to patients and families is widely recognized as essential to ethical and patient-centered care, reporting mistakes made by colleagues, especially across healthcare systems, raises issues of professional responsibility, institutional accountability, and medicolegal risk. Healthcare professionals must navigate considerations of individual accountability versus systemic failure to support a culture of learning. In high-risk settings such as tracheostomy care, adverse events often arise from both human error and systemic deficiencies, underscoring the need for structured reporting mechanisms that support ethical disclosure, interprofessional communication, and data-driven quality improvement. This discussion highlights the evolving expectations for professional self-regulation, the role of structured feedback in improving care, and the ethical imperative to protect future patients while maintaining fairness to colleagues. Advancing patient safety is thus predicated on strengthening institutional policies and fostering a culture of accountability without instilling fear or inappropriately attributing blame. A just culture approach, emphasizing learning, transparency, and systemic improvement, provides a pathway to reconciling ethical obligations with practical solutions, ensuring the highest standards of care.
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