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Telemedicine versus conventional care for nonspecific neck pain: a randomized controlled study
Selkin Yilmaz Muluk1, Sevtap Badil Güloğlu2, Begüm Ünlütaşkiran2
1Department of Physical Medicine and Rehabilitation, Ministry of Health Antalya City Hospital, Antalya, Turkiye.
Turkish Journal of Medical Sciences
|January 9, 2026
Summary
Telemedicine (TM) for nonspecific neck pain (NNP) showed similar pain and disability reduction compared to in-clinic care. This approach effectively reduces travel burden for patients.
Area of Science:
- Physical Medicine and Rehabilitation
- Digital Health
- Pain Management
Background:
- Nonspecific neck pain (NNP) presents challenges for patients due to travel barriers.
- Telemedicine (TM) offers a potential solution to overcome these barriers.
- A comprehensive, physiatrist-supervised TM model for NNP has not been directly compared to standard in-clinic care.
Purpose of the Study:
- To determine if a video-based exercise and remote follow-up program is as effective as conventional follow-up for reducing pain and disability in NNP.
- To compare the efficacy of TM versus in-clinic care for NNP management.
Main Methods:
- A parallel-group randomized controlled trial included 68 adults with NNP.
- Participants were allocated to either a TM group (video exercises, virtual visits) or a control group (printed exercises, in-clinic visits).
- Primary outcomes included pain (Visual Analog Scale - VAS) and disability (Neck Disability Index - NDI) measured over 3 months. Intention-to-treat analysis was used.
Main Results:
- Both TM and control groups showed clinically significant reductions in VAS pain scores.
- Neck Disability Index (NDI) scores improved similarly in both groups, indicating comparable effectiveness.
- Exercise adherence and patient satisfaction were similar between groups, while the TM group significantly reduced travel time and distance.
Conclusions:
- A structured telemedicine program with remote physiatrist supervision is as effective as conventional outpatient care for managing nonspecific neck pain.
- Future research should focus on larger, long-term studies to optimize TM support and evaluate cost-effectiveness in diverse populations.

