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The Prevalence and Characteristics of Difficult Patient Encounters : A Systematic Review and Meta-analysis

Jeffrey L Jackson1, Akira Kuriyama2, Jeff Whittle1

  • 1Clement J. Zablocki Veterans' Administration Medical Center and Medical College of Wisconsin, Milwaukee, Wisconsin (J.L.J., J.W., A.D.-M., M.T., M.G.M., S.G., K.B., C.G., K.E.F.).

Annals of Internal Medicine
|January 12, 2026
PubMed
Summary

Healthcare providers perceive 17% of adult patients as difficult, particularly those with mental health conditions or chronic pain. Less experienced providers more frequently identify difficult encounters, impacting patient satisfaction and expectations.

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