Volunteering in a pediatric oncology unit: Motivations and duration

Volunteers play an essential role in pediatric oncology. While they are driven by personal motivations, they usually receive specific training that may support or reshape their goals.

We conducted a questionnaire-based survey to assess demographics, motivations, and satisfaction among eight associations/non-profit organizations, representing approximately 120 volunteers. The objectives were to explore the nature and correlations of their motivations to evaluate the sustainability of their engagement.

Sixty-nine volunteers completed the questionnaire, either in full or in part. Most respondents were women, with a median age of 59 years, a medium-to-high educational level, and more than five years of experience in volunteering. Their commitment was mainly driven by personal/family experiences with childhood cancer. They demonstrated a strong awareness of cancer-related issues and were motivated by the desire to improve the quality and innovation of care. Participation within associations fostered a sense of community and altruistic purposes. High levels of satisfaction often led them to encourage others to volunteer. Previous rewards or recognition were not considered a major motivating factor.

Effective volunteer engagement and retention depend on a clear understanding of volunteers' expectations and on the selective recruitment of individuals whose goals align with the organization's capacity to meet them.