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From Insights to Action: Enhancing Clinical Research at The Ottawa Hospital through a Mixed-Methods Improvement
Penny Phillips1, Nahya Awada2, Dean Fergusson1,3
1Ottawa Hospital Research Institute, Ottawa, Ontario, Canada.
Healthcare Management Forum
|February 3, 2026
Summary
The Ottawa Hospital reviewed its clinical research ecosystem to identify and address systemic challenges. This performance improvement project offers a replicable framework for enhancing research integration and patient care.
Area of Science:
- Health Services Research
- Clinical Research Management
Background:
- Academic health sciences centres face challenges integrating clinical research into hospital operations and patient care.
- A comprehensive review was conducted at The Ottawa Hospital, a major Canadian academic health sciences centre.
Purpose of the Study:
- To identify systemic challenges and opportunities within the clinical research ecosystem.
- To develop an action plan for better integration of clinical research into hospital operations and patient care.
Main Methods:
- Qualitative interviews with stakeholders.
- Quantitative surveys administered pre- and post-review.
- Analysis of barriers including funding, research time, technology, support, and patient access.
Main Results:
- Identified key barriers: limited funding, lack of protected research time, fragmented technology, inconsistent non-physician support, and restricted patient access.
- Developed an action plan with over 30 initiatives across four strategic goals.
- Progress evaluation planned using 2025 post-review survey data.
Conclusions:
- The project provides a replicable roadmap for healthcare and research centres.
- Aims to foster a supportive, collaborative, and patient-centred research environment.
- Highlights the importance of addressing systemic issues for effective clinical research integration.
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