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From Free-Form to Framework: Evaluating the Effect of a Note Template on Emergency Medicine Residents' Medical
Melissa Smith1, Anthony Han1, Ryan Ward1
1Emergency Medicine, UT Southwestern Medical Center, Dallas, USA.
Abstract:
Introduction Accurate and thorough medical decision-making (MDM) documentation is essential for quality patient care, inter-provider communication, and appropriate billing in emergency medicine (EM). However, resident notes often lack critical elements required for complete clinical and billing documentation. To address this gap, a structured MDM note template was developed and implemented at a large, urban academic ED to support EM residents in improving their documentation practices. Methods This retrospective quasi-experimental study evaluated senior resident charts from March to May 2022 (pre-intervention) and March to May 2024 (post-intervention). Following a one-year lead-in period with educational reinforcement, residents had the option to adopt the structured MDM template. Chart documentation was scored across 18 elements of MDM. A total of 641 charts met the inclusion criteria and were divided into three groups: pre-intervention (n = 257), post-intervention template users (TU; n = 195), and post-intervention non-template users (NTU; n = 189). Results Use of the structured template was associated with a significant increase in the median composite documentation score, rising from 5 (IQR 4-7) pre-intervention to 7 (IQR 5-8) among TU (p < 0.001). TU demonstrated significantly higher documentation rates in key categories compared to both pre-intervention and non-template groups, including interpretation of laboratory results (63.6% vs. 31.5% and 47.1%), ECG interpretation (29.7% vs. 16.7% and 16.4%), and consultant discussion (28.7% vs. 13.6% and 33.3%). NTU also showed improvement in some areas, likely reflecting the impact of concurrent educational efforts. Conclusions Implementation of a structured note template led to measurable improvements in EM residents' MDM documentation. These gains were most pronounced in categories prompted by the template and suggest that combining documentation tools with targeted education may enhance documentation quality, optimize reimbursement, and support resident preparedness for independent clinical practice. Further research should explore long-term sustainability and integration with emerging technologies.
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