Accessibility of University Audiology Clinics

Area of Science:

• Audiology
• Healthcare Accessibility
• Public Health

Background:

• Access to hearing healthcare is a significant challenge for individuals with hearing and balance disorders.
• University audiology clinics are crucial for training future clinicians and providing patient care, uniquely positioned to address access disparities.

Purpose of the Study:

• To evaluate the accessibility of university audiology clinics across multiple domains.
• Domains assessed include financial barriers, LGBTQ+-inclusive facilities, physical access, scheduling, transportation, financial aid, and communication.

Main Methods:

• Data collected through structured phone calls with clinic staff and website analysis.
• Public transportation accessibility was quantified by calculating distances to transit stops.
• Descriptive statistics were used to analyze accessibility data.

Main Results:

• Clinics demonstrated varied accessibility features, with most offering standard scheduling and physical access.
• Fewer clinics provided extended hours, disability accommodations, or language support.
• Identified gaps include gender-inclusive restrooms, bilingual staff, and financial assistance; clinics are often located in socioeconomically disadvantaged areas.

Conclusions:

• University audiology clinics show a range of accessibility, but significant gaps persist.
• Recommendations focus on improving transportation support, scheduling flexibility, signage, staff training, and tele-audiology services.
• Addressing these gaps is essential for equitable hearing healthcare delivery.