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Increasing Truck Drivers' Compliance, Retention, and Long-Term Engagement with e-Health & Mobile Applications: A
Rocel Tadina1, Hélène Dirix1, Veerle Ross1,2
1Transportation Research Institute (IMOB), School of Transportation Sciences, UHasselt (Hasselt University), Martelarenlaan 42, 3500 Hasselt, Belgium.
Mobile health (mHealth) interventions face engagement challenges with truck drivers due to demanding work conditions. User-centered design, focusing on simplicity and flexibility, is key for sustained use in this high-risk group.
Area of Science:
- Occupational Health
- Digital Health Interventions
- Human-Computer Interaction
Background:
- Truck drivers are a high-risk group facing health issues from irregular schedules, sedentary work, and fatigue.
- Mobile health (mHealth) tools show promise but struggle with sustained truck driver engagement.
- Limited healthcare access exacerbates health challenges for this demographic.
Purpose of the Study:
- To identify determinants of truck driver compliance, retention, and long-term engagement with digital health interventions.
- To explore behavioral, technological, and contextual factors influencing mHealth adoption in the trucking industry.
- To synthesize evidence on factors affecting sustained use of digital health tools by truck drivers.
Main Methods:
- Systematic review following PRISMA 2020 guidelines.
- Thematic synthesis of six eligible studies.
- Analysis from perspectives of technology acceptance, behavior change, and persuasive system design.
Main Results:
- Sustained engagement factors: self-monitoring, real-time feedback, goal-setting, coaching, simple/flexible design.
- Engagement barriers: technological complexity, high interaction demands, low digital literacy, privacy concerns, schedule misalignment, fatigue.
- Key determinants: autonomy, trust, and voluntary participation are crucial for continued use.
Conclusions:
- Context-sensitive, user-centered design is essential for effective digital health interventions in the trucking sector.
- Addressing technological and contextual barriers is vital for improving truck driver engagement with mHealth.
- Future research should focus on long-term evaluations and diverse study designs.
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