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Business continuity plans for hospital pharmacies: a Delphi consensus
Ferdinand Le Bloc'h1,2, Laurence Schumacher1,3, Niels Kessler4
1Specialised Centre for Emergency and Disaster Pharmacy, Institute of Pharmaceutical Sciences of Western Switzerland, University of Geneva, Geneva, Switzerland.
Hospital pharmacies (HPs) now have consensus-based guidelines for business continuity plans (BCPs). These recommendations aid HPs in developing robust BCPs to ensure operational resilience during crises and major disruptions.
Area of Science:
- Pharmacy Practice
- Disaster Management
- Healthcare Administration
Background:
- Business continuity plans (BCPs) are essential for hospital pharmacies (HPs) to maintain operations during crises.
- Existing BCPs are generic, lacking specific guidance for HP needs.
- No established guidelines exist for developing HP-specific BCPs.
Purpose of the Study:
- To develop specific recommendations for HP BCP content using expert consensus.
- To create practical guidelines for HP BCP development.
Main Methods:
- A two-round Delphi study involving 24 expert pharmacists from European HPs.
- Recommendations structured around an 'all-hazards' framework.
- Consensus determined using the RAND/UCLA method.
Main Results:
- A final list of 42 consensus-based recommendations for HP BCPs was established.
- 100% of 41 recommendations were validated in Round 1.
- All 10 rephrased recommendations and one new proposal were validated in Round 2.
Conclusions:
- Consensus-based BCP guidelines offer practical recommendations for civilian and military HPs.
- These guidelines will assist HPs in creating effective BCPs for future crises.
- The developed BCPs will enhance HP resilience against major business disruptions.
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