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Improving Structured Handoff Documentation in a Pediatric Emergency Department
Deborah Hammett1,2, Rebecca Matta3, Jody Kieffer1,2
1From the Division of Emergency Medicine, Nemours Children's Health, Wilmington, Del.
Implementing a standardized note template significantly improved provider adherence to the I-PASS handoff tool in a pediatric emergency department, enhancing patient care transitions.
Area of Science:
- Medical Informatics
- Patient Safety
- Pediatric Emergency Medicine
Background:
- Transitions of care are frequent in emergency departments (EDs), where unpredictable environments can compromise structured handoffs.
- The I-PASS handoff tool is designed to guide provider communication and reduce adverse events during patient transfers.
- Existing challenges in EDs necessitate improved methods for structured provider handoffs.
Purpose of the Study:
- To increase the percentage of handoff notes containing all four components of the I-PASS tool by 20% within six months.
- To implement and evaluate a standardized handoff note template in a pediatric ED setting.
- To improve the quality and completeness of provider handoffs during critical care transitions.
Main Methods:
- A handoff note template incorporating the four key I-PASS elements (illness severity, patient care summary, action list, situational awareness/contingency planning) was developed for a pediatric ED.
- A preimplementation (August 2021-July 2022) and postimplementation (August 2022-January 2024) study design was used, analyzing 20 charts monthly.
- Plan-Do-Study-Act cycles were employed for iterative process improvements, including template modification and EMR integration.
Main Results:
- Postimplementation, 63.0% of handoff notes included all four I-PASS elements, a significant increase from 0% preimplementation.
- The utilization of the standardized handoff note template rose to 82.0% from 0% before the intervention.
- No significant change was observed in the rate of handoffs occurring without documentation, indicating the intervention focused on note quality.
Conclusions:
- A standardized note template effectively enhanced adherence to the I-PASS handoff tool within the pediatric ED.
- The intervention demonstrated a successful strategy for improving structured provider handoffs in a high-acuity setting.
- Standardized tools are crucial for optimizing communication and patient safety during care transitions in emergency medicine.
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