From Initial to Situational Automation Trust: The Interplay of Personality, Interpersonal Trust, and Trust...

To understand human-machine interactions, we adopted a framework that distinguishes between stable individual differences (enduring personality/interpersonal traits), initial trust (pre-interaction expectations), and situational trust (dynamic calibration via gaze and behavior). A driving simulator experiment was conducted with 30 male participants to investigate trust calibration across three levels: manual (Level 0), semi-automated (Level 2, requiring monitoring), and fully automated (Level 4, system handles tasks). We combined eye tracking (pupillometry/fixations) with the Eysenck Personality Questionnaire (EPQ) and Interpersonal Trust Scale (ITS). Results indicated that semi-automation yielded a higher hazard detection sensitivity (d' = 0.81) but induced greater physiological costs (pupil diameter, ηp² = 0.445) compared to manual driving. A mediation analysis confirmed that neuroticism was associated with initial trust specifically through interpersonal trust. Critically, despite lower initial trust, young male individuals with high interpersonal trust exhibited slower reaction times in the semi-automation model (B = 0.60, p = 0.035), revealing a "social complacency" effect where social faith paradoxically predicted lower behavioral readiness. Based on these findings, we propose that situational trust is a multi-layer calibration process involving dissociated attentional and behavioral mechanisms, suggesting that such "wary but complacent" drivers require adaptive HMI interventions.