SPIE: An organizational framework to facilitate accessibility in academic statistical consulting centers

Academic statistical consulting centers collaborate and provide statistical support to faculty and graduate students for their research projects. Clients seeking statistical support may face communication and cognitive accessibility barriers that consultants may not be aware of. Many researchers do not disclose their personal circumstances, such as neurodivergent behaviors. Universal Design for Learning is a framework that aims to support individuals regardless of their abilities or learning styles, by providing multiple means of engagement, presentation, and action and expression. Adapting these principles for statistical consulting and taking time to assess specific needs of individuals helps improve the experiences of clients and consultants and leads to high quality statistical support and successful completion of research projects. We propose an organizational framework applicable to statistical consulting environments aligned with accessibility guidelines to improve access and empower clients and consultants. Providing a respectful environment where differences are normalized and welcomed creates a sense of belonging for everyone.