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Exploring Healthcare Staff Perceptions and Satisfaction with the Physical Work Environment: A Qualitative Study
Roshan S Shetty1, Giridhar B Kamath2, Sham Ranjan Shetty3
1Manipal School of Architecture and Planning, Manipal Academy of Higher Education, Manipal 576104, India.
Healthcare staff satisfaction is significantly impacted by their physical work environment. Optimizing spaces for comfort, nature, and workflow is crucial for employee well-being and retention.
Area of Science:
- Healthcare Management
- Environmental Psychology
- Occupational Health
Background:
- Investigates the link between the physical work environment and healthcare staff satisfaction.
- Highlights the importance of environmental factors in healthcare settings.
Purpose of the Study:
- To explore how healthcare staff perceive their physical surroundings.
- To understand the influence of these perceptions on job satisfaction.
Main Methods:
- Qualitative research design utilizing semi-structured interviews.
- Thematic analysis of interview data from ten diverse healthcare staff members.
- Systematic coding to identify recurring themes regarding the physical environment.
Main Results:
- Spatial layout impacts workflow efficiency.
- Need for dedicated relaxation and break areas identified.
- Factors like natural light, color, furniture, and environmental controls significantly affect mood and well-being.
Conclusions:
- The physical environment is critical for healthcare employee satisfaction.
- Recommends design improvements including ergonomic workspaces, biophilic elements, and enhanced environmental controls.
- Emphasizes optimizing healthcare facilities to support staff well-being and performance.
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