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Identifying and Prioritizing Age-Friendly Design Principles and Guidelines for Developing Transportation Planning
Sara Bahrampoor Givi1, Mireille Gagnon-Roy1, Véronique Provencher1
1School of Rehabilitation, Faculty of Medicine and Health Sciences, Université de Sherbrooke, 3001, 12e Avenue Nord, Sherbrooke, QC, J1H 5N4, Canada, 1 8198218000.
JMIR Aging
|March 19, 2026
Summary
This study prioritizes age-friendly design for transportation e-tools, focusing on visual clarity, navigation, and ease of use to enhance older adults
Area of Science:
- Gerontology
- Human-Computer Interaction
- Transportation Planning
Background:
- Older adults face significant mobility and usability challenges with current transportation e-tools.
- Existing e-tools often lack age-friendly design principles tailored to the specific needs of seniors.
- There is a critical gap in comprehensive, age-friendly usability guidelines for transportation planning software.
Purpose of the Study:
- To identify, synthesize, and prioritize age-friendly usability design principles for transportation planning e-tools.
- To develop tailored guidelines that address the unique needs of older adults in using digital transportation resources.
- To enhance the independence and digital inclusion of older adults through improved e-tool design.
Main Methods:
- A scoping review was conducted using the Arksey and O'Malley framework, enhanced by Joanna Briggs Institute guidance and PRISMA-ScR standards.
- Literature searches spanned six databases (MEDLINE, AgeLine, Cochrane, Scopus, IEEE Xplore, TRID) and gray literature from 2013-2025.
- Four foundational usability frameworks guided the derivation and classification of age-friendly guidelines into 10 core principles, ranked by expert analysis using the analytic hierarchy process.
Main Results:
- 31 studies yielded 500 guidelines, refined into 68 actionable principles across 10 usability categories.
- The top-prioritized principles for age-friendly design are visual clarity (36.4%), structure and navigation (22.1%), and ease of use (12.5%).
- Key principles include visual clarity, structure, navigation, ease of use, information, memory load, feedback, accessibility, consistency, simplicity, and control.
Conclusions:
- This research provides an evidence-based foundation for developing user-centered transportation e-tools for older adults.
- Prioritized guidelines support older adults' autonomy and digital inclusion in transportation planning.
- Sustained usability requires ongoing updates and active user involvement in the design process.
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