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What drives students to keep using intercultural learning apps? A technology continuance theory perspective.
1Department of Foreign Languages and Literatures, Tsinghua University, Beijing, China; Faculty of Foreign Studies, Beijing Language and Culture University, Beijing, China.
Acta Psychologica
|March 20, 2026
Summary
Mobile apps foster intercultural learning by enhancing students' intent to continue using them. Factors like app efficacy, mindset, social norms, and enjoyment are key to developing intercultural competence through technology.
Area of Science:
- Educational Technology
- Intercultural Communication
- Human-Computer Interaction
Background:
- Mobile applications are increasingly recognized for their potential in facilitating intercultural learning.
- Understanding user continuance intention is crucial for the sustained development of intercultural competence via these platforms.
Purpose of the Study:
- To investigate factors influencing higher education students' continued use of mobile apps for intercultural interactions.
- To extend the Technology Continuance Theory (TCT) for developing intercultural competence (ETIC).
Main Methods:
- A mixed-method design combining structural equation modeling (SEM) and thematic analysis.
- Data collected from 354 higher education students.
Main Results:
- Mobile application efficacy, growth mindset, subjective norms, and enjoyment positively influenced continuance intention.
- These factors enhanced the intent to persist with mobile tools for intercultural development.
Conclusions:
- The extended TCT (ETIC) provides a framework for understanding technology-enhanced intercultural education.
- Findings offer guidance for optimizing mobile apps to foster intercultural competence in educational settings.
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