Exploring the Needs and Challenges of the Geriatric Population of Botswana (60+years Old): A Qualitative Study

Older adults in LMICs face specific challenges related to aging, often overlooked due to poverty and underdevelopment. These challenges strain social policies and healthcare resources, particularly in poorer nations, where access to essential services is limited. This qualitative study explored the lived experiences of older adults in Botswana in the context of ecological theory. Specifically, it examined the role of technological factors, economic conditions, and social policies in shaping their needs and challenges. The snowballing technique was used to select 30 participants from four of Botswana's seven urban and rural districts. Older adults need smartphones to enable internet services and avoid some of the challenges. Despite their limited numbers, smartphones were found to aid in accessing services, particularly mobile banking, and maintaining relationships through regular communication. Thematic analysis identified poor pension point services, inadequate transportation, limited healthcare access, financial instability, and social exclusion as challenges experienced by the older population, some of which can be curbed by the availability of internet services. Community-based programs and targeted policies tailored to Botswana's context are needed to address the challenges indicated. LMICs must formulate ways to secure additional resources to fulfill the increased demands of the aging populace. Programs should also be implemented to enhance the quality of life for older adults.